Stone Management Group Services
Stone Management Group provides a complete suite of professional services designed to protect your premises, support your operations, and enhance the experience of everyone who enters your building. Our teams combine industry‑leading training with a commitment to reliability, discretion, and exceptional customer service. Every service is tailored to your environment, ensuring you receive the right level of support at the right time.
SECURITY
Our SIA‑licensed security officers provide a strong, reliable, and professional presence
CONCIERGE
Our concierge professionals deliver a polished, welcoming, and efficient service
INTRUDER AND FIRE RESPONSE
Trained to identify risks, respond quickly, and maintain compliance
CLEANING
Reliable, trained cleaning staff with attention to detail
SECURITY SERVICES
Manned Guarding
Our SIA‑licensed security officers provide a strong, reliable, and professional presence on your premises. We understand that every site has unique risks and operational needs, so our guarding solutions are tailored to your environment — whether you require a single officer or a full security team.
PROFESSIONAL
STANDARDS
Officers trained not only in security but also in customer service and conflict resolution
MANAGEMENT
SUPPORT
Regular management visits and performance checks to maintain service quality
UNIFORM
STANDARDS
Officers available in branded or plain uniform to suit your site’s image
WELFARE
SUPPORT
24/7 support, lone‑worker monitoring, and clear communication channels
24/7 RESPONSE UNIT
Mobile Security & Building Check
Our mobile patrol service provides a flexible, cost‑effective way to maintain security and safety across your premises — especially during evenings, weekends, or periods of low occupancy. Each patrol is carried out by trained officers who follow a structured checklist tailored to your site, ensuring nothing is overlooked.
Key Highlights:
1.
Thorough inspections of doors, windows, access points, lighting, equipment, and potential fire hazards
2.
Lock & Unlock Services – Alarm setting/unsetting, incident reporting, and immediate escalation of concerns
3.
Reduced Risk – eliminates the need for employees to attend potentially dangerous situations. Ideal for hybrid workplaces, vacant buildings, or sites requiring periodic monitoring
CCTV Monitoring & Surveillance
Our CCTV monitoring service ensures your premises are watched over by trained professionals who understand how to identify suspicious activity and respond appropriately. We work closely with clients, alarm monitoring centres, and local authorities to ensure a coordinated approach to security.
SIA LICENSED OFFICERS
Fully SIA‑licensed CCTV operators
GDPR COMPLIANT
Data‑protection‑compliant monitoring and reporting
MONITORING AND RESPONSE
24/7 surveillance with rapid escalation procedures
CLIENT FOCUSED
Tailored monitoring packages for commercial, residential, and industrial sites
CONCIERGE & FRONT OF HOUSE SERVICES
FIRST POINT OF CALL
CONCIERGE
Your front‑of‑house team is the face of your building — the first interaction visitors, residents, and staff have with your organisation. Our concierge professionals deliver a polished, welcoming, and efficient service that reflects your brand values. Whether you require a corporate reception presence, residential concierge support, or a multi‑functional front‑of‑house team, we ensure your building operates smoothly and leaves a lasting positive impression.
1.
Professional, uniformed concierge staff trained in customer service, communication, and conflict management
2.
Comprehensive support including reception duties, visitor management, mail handling, and administrative assistance
3.
A friendly, proactive approach that enhances the reputation and smooth running of your building
FIRE WATCH, KEY HOLDING & ALARM RESPONSE
Keyholding & Alarm Response
Our keyholding service removes the risk and inconvenience of staff attending out‑of‑hours alarm activations. We securely hold your keys and respond to alarms, disturbances, or emergencies on your behalf — ensuring your premises are protected at all times.
RESPONSE
Rapid response to alarm activations, disturbances, and emergency callouts
REPORTING
Detailed incident reports and follow‑up communication
LIASE
Communicate with emergency services and alarm monitoring companies
EXTRA MILE
Optional add‑ons including perimeter checks, access control, and lock/unlock services
ESSENTIAL MONITORING
FIRE WATCH
When fire safety systems are compromised or under review, our waking watch teams provide continuous monitoring to protect residents, staff, and property. Our personnel are trained to identify risks, respond quickly, and maintain compliance with safety regulations.
1.
Day and night coverage tailored to your building’s needs
2.
Trained staff who understand evacuation procedures and fire‑risk identification
3.
Ideal for buildings awaiting remediation, system upgrades, or temporary safety measures
CLEANING SERVICES
Cleaning Services
A clean environment is essential for safety, wellbeing, and professionalism. Our cleaning teams deliver consistent, high‑quality results across commercial, residential, and specialist environments. We work around your schedule to minimise disruption and maintain the highest standards.
PROFESSIONAL
Reliable, trained cleaning staff with attention to detail
TAILORED SCHEDULING
Flexible cleaning schedules including daily, weekly, or deep‑clean options
STRUCTURED
cleaning plans for offices, residential buildings, and communal areas
MANAGEMENT
SUPPORT
Regular management visits to monitor performance, support staff, and ensure cleaning standards consistently meet client expectations
WHAT ARE YOU WAITING FOR?
Get in touch today for a tailored quote or site assessment
Ready to Strengthen Your Building’s Security and Support?
Your property deserves a team that’s reliable, proactive, and committed to delivering exceptional service every day. Whether you need a single service or a complete support package, our management team is ready to provide tailored advice and a clear, competitive proposal. Reach out today and take the first step toward a safer, more efficient, and professionally managed environment
A fast response from our management team
Clear guidance on the best service options
A tailored quote based on your building’s needs
No obligation — just honest, professional advice
Contact by clicking below
Call
0151 709 0088
